Guarantee
The Alpha Erec 60-day money-back guarantee
Alpha Erec carries a 60-day money-back guarantee on every pack. 60 days from purchase, unless the sales page prints a longer window. It is a purchase policy, not a medical promise. The buyer pays return shipping and the seller asks you to use tracking. Refunds, tracking and order changes go to the order desk on +1 (720) 619-8477, the only desk that can see an order. What is not published is the event that starts the 60 days, so this site assumes the day you paid and says so.
By the Alpha Erec Editorial Desk · Last updated September 23, 2026
The promise
What the 60-day guarantee actually says
60 days, money back. 60 days from purchase, unless the sales page prints a longer window. It is a purchase policy, not a medical promise.
Every pack carries it. One bottle at $69, three at $177 and six at $294 all sit behind the same window, so the promise does not scale with the order. That single fact does more work on this page than anything else on it.
It is a purchase policy: if you are not satisfied you can have the money back inside the window, and the buyer pays to send the product back. It says nothing about what the gummies will do.
On a product with no published amounts that distinction is worth holding onto. Six ingredients are named, none is quantified, and a refund window does not close that gap. It makes being wrong cheaper; it does not make the label more informative.
The clock, and the assumption this site is making
The material we hold says 60 days from purchase. What it does not define is which event counts as the purchase: the moment the card is charged, the moment the parcel is handed to a carrier, or the moment it reaches you. This site assumes the earliest of the three, the day you paid. That is our assumption and not a term the seller has published, and we make it because it is the shortest reading and the only one that cannot leave a buyer short by a week.
Does your order still qualify?
Six questions, answered honestly, and what each answer means
Nothing here is submitted anywhere and nothing is stored. It is the same list the order desk works through, printed so you can work through it first.
Check your order against the published terms
Answer all six. Two end a claim on their own; the rest point at questions the published terms never answer.
More than 60 days have passed since you paid for the order.
You bought from a seller other than the Alpha Erec order desk.
You no longer have the order email, the order number or a card statement line.
You have opened and started more than one bottle.
You want the money sent somewhere other than the card you paid with.
You are outside the United States.
One of those two ends it
Either the window has closed or the order was never with the desk that honours it. Neither is something a phone call undoes. If you are unsure which date your order carries, the desk can read it to you on +1 (720) 619-8477.
Nothing here blocks a claim, and some of it is unpublished
You are inside the window and bought from the right desk, which are the two that matter. The rest are questions the published terms never answer. Call +1 (720) 619-8477 with the order number and ask before you post anything.
Nothing on this list stands in the way
Inside the window, bought from the desk that honours it, with the order details to hand. Call +1 (720) 619-8477, ask what they want returned, and use tracking, because the buyer pays return shipping, and the seller asks you to use tracking.
Whatever this says, the order desk on +1 (720) 619-8477 has the final word, because it is the only desk that can see your order.
Published against unpublished
Ten things a buyer asks about a guarantee, and which five have answers
| Term | Published | What we can say |
|---|---|---|
| The length of the window | 60 days | Published on every pack, and it does not get longer when the pack does. |
| What it is | A money-back purchase policy | 60 days from purchase, unless the sales page prints a longer window. It is a purchase policy, not a medical promise. Not a promise about your body and not a warranty on a result. |
| Who pays return shipping | The buyer | The buyer pays return shipping, and the seller asks you to use tracking. The one cost the guarantee does not cover. |
| Where returns go | 1540 Broadway, Suite 1400, New York, NY 10036, USA | A different building from the office address. The two are not interchangeable. |
| How to start it | The order desk, by phone | +1 (720) 619-8477, 7:00am - 9:00pm ET, seven days. The only desk that can see an order. |
| What event starts the clock | not published | The term says 60 days from purchase and never defines purchase. This site assumes the day you paid, and marks that as an assumption. |
| Whether opened bottles qualify | not published | Nothing published says empty, part-used or sealed bottles are treated differently. Ask before posting anything. |
| Whether shipping paid is refunded | not published | Not addressed. It only arises on a single bottle, where shipping is charged at checkout. |
| Partial refunds or restocking fees | not published | Neither is mentioned anywhere in the material supplied with this stock. |
| Whether the window applies outside the US | not published | International orders are not addressed at all, so neither is the guarantee on one. |
Five published terms and five blanks. The blanks are not hidden traps; they are questions nobody wrote an answer to, and the desk can settle each in a two-minute call. The worst thing a site can do with them is invent a reassuring answer, because a buyer then plans a return around a term that does not exist.
Scope
What this guarantee is, and what it is not
What it is a promise about
Money. You paid for a pack, you did not get on with it, and the seller offers the money back inside 60 days. That is a real commercial undertaking, and worth more than most things printed on this shelf.
What it is not a promise about
Your body. A refund window is not evidence that a formula works and it is no substitute for the amounts this label does not print. A generous return policy on an unmeasured product is still an unmeasured product.
What it cannot answer
Whether you took enough of anything. No amount is published for any of the six named ingredients, so nobody finishing a bottle inside the window can say what they tried.
What it changes about the decision
It makes the first bottle cheap to be wrong about. $69 buys 30 days and finishes a month before the window closes, which is the only pack the promise fully covers.
Stopping for a reason other than disappointment
If you stop because something disagreed with you, health comes first. Keep the bottle and lot ALP-26/AL-2746, stop taking it, and speak to a clinician if the reaction is serious. The refund call to +1 (720) 619-8477 can wait an hour.
The National Institute of Diabetes and Digestive and Kidney Diseases says that erectile dysfunction may be a symptom of another health problem, and lists diabetes and heart and blood vessel diseases among the most common conditions that can lead to it.
What our sources publish on the individual ingredients, including the liver-injury cases linked to ashwagandha supplements and the animal-toxicity finding on tribulus, is on the cautions page.
The cheapest way to be wrong about this is one bottle
$69 buys 30 days, finishing a month before the 60-day window closes. Six bottles is cheaper per day at $1.63 and leaves four sealed when the promise ends.
Compare the packs against the window
Order desk +1 (720) 619-8477 · 7:00am - 9:00pm ET, seven days
Questions
The Alpha Erec 60-day money-back guarantee: common questions
How long is the Alpha Erec guarantee?
When does the 60 days start?
Do I have to send the bottles back?
Who pays the return postage?
Can I claim on the six-bottle pack if four are still sealed?
Does the guarantee mean the product works?
Can I email the guarantee claim?
I stopped taking it because it disagreed with me. Same process?
References
- National Institute of Diabetes and Digestive and Kidney Diseases. Symptoms & Causes of Erectile Dysfunction. https://www.niddk.nih.gov/health-information/urologic-diseases/erectile-dysfunction/symptoms-causes
- U.S. Food and Drug Administration. Questions and Answers on Dietary Supplements. https://www.fda.gov/food/information-consumers-using-dietary-supplements/questions-and-answers-dietary-supplements
Every source above was opened and read on September 23, 2026. None of them tested Alpha Erec itself. They describe the named ingredients and the product category, which is a different thing from testing this finished formula.